Privacy Policy

Last Updated: August 23, 2025

Fernweh Films (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, interact with our content, or use our services. By accessing our site, you agree to the practices described below.

1. Information We Collect

a. Information You Provide

  • We may collect personal information when you:

  • Fill out a contact form or submit inquiries

  • Subscribe to newsletters or updates

  • Purchase a service, product, or digital download

  • Schedule a consultation or meeting

This may include your:

  • Name

  • Email address

  • Phone number

  • Billing and shipping information

  • Any details you choose to share in your message or submission

b. Information Collected Automatically

When you visit our website (hosted on Squarespace), we and our service providers may collect information such as:

  • Your IP address

  • Browser type and version

  • Device and operating system

  • Pages you visit and actions taken on our site

  • Referring websites

  • Timestamps and interactions (clicks, scrolls, searches)

2. Cookies and Tracking Technologies

Our site uses cookies and similar technologies. These small files help us improve site performance, analyze visitor behavior, and provide a better user experience.

  • Necessary cookies ensure the site functions securely.

  • Analytics and performance cookies (enabled after you acknowledge our cookie banner) help us understand traffic and improve our content.

You can adjust your cookie settings in your browser. For more details, see The cookies Squarespace uses

3. How We Use Your Information

We use the information collected for purposes such as:

  • Responding to inquiries and providing services

  • Fulfilling purchases, bookings, or agreements

  • Sending updates, newsletters, or promotional content (with your consent)

  • Analyzing website traffic and improving our offerings

  • Protecting our site and preventing fraudulent activity

4. Sharing of Information

We may share your data in the following ways:

  • With Squarespace, our hosting and analytics provider

  • With payment processors (e.g., Stripe, PayPal) to securely process transactions

  • With scheduling providers (e.g., Squarespace Scheduling) when you book appointments

  • With email service providers for newsletters or campaigns

We do not sell or rent your personal information to third parties.

5. Third-Party Services

If we embed or connect with third-party platforms (e.g., Vimeo, YouTube, Google Maps, or social media share buttons), those services may collect information about your activity. Please review their respective privacy policies.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

7. Your Rights

Depending on where you live, you may have certain rights regarding your personal data, including:

  • Requesting access, correction, or deletion of your personal data

  • Opting out of marketing communications

  • Restricting or objecting to certain processing

  • Requesting a copy of your data in a portable format

To exercise these rights, contact us at: https://www.fernwehfilms.com/contact

8. Security

We take reasonable measures to protect your personal information. However, no online platform is 100% secure, and we cannot guarantee absolute security of your data.

9. International Visitors

If you access our site from outside the United States, your data may be transferred to and processed in the U.S., where privacy laws may differ from your local laws.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: